Overwhelmed? Join the club

This article, The Upgraded Digital Divide: Are We Developing New Technologies Faster than Consumers Can Use Them? from the Wharton School at the University of Pennsylvania says: "Complexity among consumer technology products has never been greater -- a good thing if the complexity means product improvement. But Wharton experts say new bells and whistles pose challenges to businesses and consumers alike. Complexity -- along with choice -- can have a big impact on how firms make and market new and improved gizmos, and on the decision processes of the people expected to buy them."